Finding the Perfect Brand Story with Qualitative Concept Testing

Finding the Perfect Brand Story with Qualitative Concept Testing

overview An established food manufacturer was looking to contemporize its strategic brand story to reach a new generation of shoppers, while also appealing to their current core consumers. C+R developed a two-phase qualitative research program to identify which of two concepts under consideration would most help the client modernize their brand story while also resonating…

Using Concept Testing to Identify Optimal SKU Assortment of Children’s Training Pants

Using Concept Testing to Identify Optimal SKU Assortment of Children’s Training Pants

overview A personal care manufacturer had to cut its current assortment of child training pants in half to meet a retail partner’s demands. To do this, they needed to understand which of several proposed scenarios would most appeal to shoppers. C+R developed an online survey with a discrete choice exercise to help the brand determine…

Mapping the Shopper Journey to Optimize Merchandising Strategies

Mapping the Shopper Journey to Optimize Merchandising Strategies

overview Looking to innovate, a major food manufacturer needed to identify unmet needs and associated opportunities in the frozen snacks and appetizers category. They looked to C+R for help. OUR APPROACH A Mixed Methods Approach C+R used a combination of online qualitative and quantitative methods to explore the client’s research questions and pinpoint key findings….

eComm Path to Purchase Research: Case Study for a Pet Food Manufacturer

eComm Path to Purchase Research: Case Study for a Pet Food Manufacturer

overview As ecommerce captures an increasing share of pet food sales, how should manufacturers adjust their marketing strategies? Given C+R’s vast experience in the category, a leading pet food and treat manufacturer approached us for help understanding digital shopping behaviors in the pet food space. C+R was excited to develop a comprehensive multi-phase and multi-method…

Consumer-Generated Ideation – Innovating the Meat Department Shopping Experience

Consumer-Generated Ideation – Innovating the Meat Department Shopping Experience

overview Grocery shopping, specifically in the meat department, presents a range of challenges for brick-and-mortar shoppers today. A consumer packaged goods company was looking for innovative ways to harness consumer input and improve the retail experience. In particular, the company wanted to work with consumers to improve the meat department retail experience. But they weren’t…

Challenging Market Leader in the Food Storage Category Identifying Opportunities in Food Storage

Challenging Market Leader in the Food Storage Category Identifying Opportunities in Food Storage

overview A CPG brand was eager to better understand plastic food storage bag usage in hopes of challenging the market leader at the shelf and in the home. The brand was particularly interested in learning about increased usage associated with the coronavirus pandemic and whether pandemic behaviors were likely to extend beyond the life of…

Shopper Insights Lead the Way to Keep Momentum Going for Pet Retailer

Shopper Insights Lead the Way to Keep Momentum Going for Pet Retailer

overview Retailers across all industries saw significant shifts in traffic and purchases during the pandemic. This was certainly true in the pet industry. As pet ownership increased, pet product manufacturers often benefited from increased sales, as did many retailers of pet products. Gains in new customers and increased purchases are exciting for any brand, but…

Illuminator Shopper Panel Guides Category Strategies

Illuminator Shopper Panel Guides Category Strategies

overview A CPG brand was interested in improving overall category performance at a particular retailer to elevate their own brands’ performance while also helping the retailer gain additional share within the category. Our client knew from market analysis that the overall category performance at the retailer lagged other retailers, but they lacked data that described…