Identifying Beverage Shoppers’ Pain Points and Delighters
overview To successfully meet business objectives, it’s imperative that brands have a thorough understanding of their customers, including differences among segments. Brands must understand what consumers want, how they use products, and how they shop. Additionally, they must be able to anticipate pain points that potentially drive shoppers away throughout the shopping journey and develop…
Finding the Perfect Brand Story with Qualitative Concept Testing
overview An established food manufacturer was looking to contemporize its strategic brand story to reach a new generation of shoppers, while also appealing to their current core consumers. C+R developed a two-phase qualitative research program to identify which of two concepts under consideration would most help the client modernize their brand story while also resonating…
Using LiveHive to Develop and Optimize Positioning
overview What happens when a brand is innovating products that are so forward-thinking, they can’t even be produced with technology currently available? This was the challenge our client, a large beverage manufacturer, approached C+R for help with solving. They were developing an innovative and forward-thinking beverage product and needed to understand if the idea resonated…
Getting Quick Insights on Consumers’ Perceptions of Nutrients
overview Our client, a large food producer, has historically focused on acquiring insights about specific categories that they operate in, with lower priority on understanding broad, over-arching issues that cut across many different categories such as health and wellness. With this in mind, our client approached us to “test the waters” using C+R’s Sentiment Surveys….
Can a Major Food Brand Make In-Roads Among Multicultural Consumers?
overview In recent years, multicultural consumers have helped brands increase their sales. Many of these gains have come about due to companies’ efforts at outreach and a clear demonstration of how their products can enrich multicultural consumers’ lives. However, we know that not all multicultural consumers are alike. There are major differences between Asian, Hispanic,…
Mapping the Shopper Journey to Optimize Merchandising Strategies
overview Looking to innovate, a major food manufacturer needed to identify unmet needs and associated opportunities in the frozen snacks and appetizers category. They looked to C+R for help. OUR APPROACH A Mixed Methods Approach C+R used a combination of online qualitative and quantitative methods to explore the client’s research questions and pinpoint key findings….
New Sparkling Water Concept: How to Appeal to Both Parents and Kids
overview In recent years, sparkling water has become increasingly popular, and sales are expected to continue to grow. People of all ages enjoy sparkling water; however, needs and values often differ by age group. So, what do you do if you’ve created a kid-centric sparkling water product and want to ensure that it appeals to…
Exploring E-Commerce Barriers Among Hispanic Shoppers
overview Although COVID-19 accelerated the adoption of online grocery shopping for many consumers, not everyone joined in at the same rate. Hispanic consumers, for example, did not adopt the trend at the same high rates as other ethnic groups. A leading food and beverage manufacturer looking to increase their online sales among Hispanic consumers wanted…
