Communipanel: An Efficient Way to Stay Ahead of the Competition

Communipanel: An Efficient Way to Stay Ahead of the Competition

overview Competition among wireless service providers is increasing as mergers continue to narrow the playing field and technology advancements require quick strategic decisions to improve customer satisfaction. Maintaining relevance with current customers is even more critical for regional providers with a limited footprint and a smaller customer base. Given this, what can a regional wireless…

Ethnography and Activation Research: The Pivot To Online During COVID-19

Ethnography and Activation Research: The Pivot To Online During COVID-19

overview Our client, a maker of flavored alcoholic beverages, was eager to get to know one of their key consumer segments so that they could better address their needs and win more of their business. Initially, the client was interested in using traditional ethnographic research methods and an in-person workshop to glean insights and generate…

Long-Term Online Communities – Perfect for Agile Innovation

Long-Term Online Communities – Perfect for Agile Innovation

overview In recent years, the alcoholic beverage category has seen an influx of new entrants and products. So what can an established, well-known brand do to stay at the forefront of a crowded, ever-changing landscape? A large, well-known alcoholic beverage manufacturer needed a ready-made, cost-efficient way to conduct timely consumer research. Because their industry is…

Leveraging Unique Techniques to Engage the Elusive B2B Target in an Ongoing Fashion

Leveraging Unique Techniques to Engage the Elusive B2B Target in an Ongoing Fashion

overview A packaged goods company (CPG) in the construction and home décor categories wanted to conduct ongoing research with a hard-to-reach B2B target. The company was interested in engaging its elusive target alongside a more available consumer target to produce fast, effective insights. The research would support business decision making across both of their core…

Online Communities for New Product Launch Using IHUTS With Hard-to-Reach Targets

Online Communities for New Product Launch Using IHUTS With Hard-to-Reach Targets

overview Interest in non-dairy versions of common dairy products, like milk and cheese, has expanded in recent years among consumers looking to eat better and lead healthier lives. This behavior change has spurred innovation as brands—including those who have traditionally focused on dairy-based products—expand to reach these consumers. Our client, a well-known cheese manufacturer, sought…

Turning to an Omnishopper Community to Stay Ahead of the Curve

Turning to an Omnishopper Community to Stay Ahead of the Curve

overview Seeking a better way to stay abreast of online trends, a consumer-packaged goods company (CPG) in the household and personal care categories came to C+R. They wanted a system for providing teams with continuous access to insights that could inform key decisions and help build intuition across business needs and categories. C+R Research developed…

Communities and Panels: Unique and Tailored Solutions for Diverse Audiences and Insights

Communities and Panels: Unique and Tailored Solutions for Diverse Audiences and Insights

About This Ebook In this eBook, Communities and Panels: Unique and Tailored Solutions for Diverse Audiences and Insights, you’ll learn about the most effective recruiting techniques and innovative tools to uncover deep insights, as well as tips and tricks for engaging you, the client, and participants. In this ebook, you’ll also learn about our newest method,…