The Power of Dining Missions and Live Look-Ins to Deep Dive into Consumers’ Experiences

The Power of Dining Missions and Live Look-Ins to Deep Dive into Consumers’ Experiences

overview Our client, a global food manufacturer, wanted to better understand consumers’ attitudes and usage when it comes to ordering protein from casual and fine dining restaurants. Additionally, they wanted to understand how those consumers use this specific protein at home, with particular emphasis on the jobs to be done for protein, the retailers shopped,…

How an Established Financial Institution Learned to Speak Gen Z

How an Established Financial Institution Learned to Speak Gen Z

overview Effectively managing personal finances is an important milestone on the path to independence. As members of Gen Z approach this stage of life, they’re looking around to see what tools and institutions fit their financial needs and values. Our client, a major financial institution, recognized that in order to reach this cohort, they needed…

Fostering Creative Thinking in a Digital Space to Elicit Innovation

Fostering Creative Thinking in a Digital Space to Elicit Innovation

overview Consumers’ perceptions of health and wellness have dramatically shifted in the last 5-10 years. Food and beverage habits, in particular, seem to be constantly evolving as dietary/lifestyle options proliferate. A global beverage company wanted to understand how these lifestyle/diet changes influence beverage behaviors, with the goal of wanting to revolutionize the beverage category for…

Building a Complete Brand Picture

Building a Complete Brand Picture

overview A state lottery needed a deeper understanding of the “path to purchase” lottery tickets and a broader understanding of their players’ behaviors and attitudes toward the lottery. To accomplish these two goals, they contacted C+R Research. OUR APPROACH Two Objectives, Two Surveys To meet the client’s needs, C+R conducted two robust online surveys: After…

Leveraging Unique Techniques to Engage the Elusive B2B Target in an Ongoing Fashion

Leveraging Unique Techniques to Engage the Elusive B2B Target in an Ongoing Fashion

overview A packaged goods company (CPG) in the construction and home décor categories wanted to conduct ongoing research with a hard-to-reach B2B target. The company was interested in engaging its elusive target alongside a more available consumer target to produce fast, effective insights. The research would support business decision making across both of their core…

Understanding How Consumers Shop for Immunity-Boosting Products

Understanding How Consumers Shop for Immunity-Boosting Products

overview The COVID-19 pandemic increased consumer awareness of immunity strengthening products. Vitamins and supplements became important for those seeking to stay healthy. During the early days of the pandemic, a vitamins and supplements manufacturer came to C+R with questions about how consumers shop for vitamins and other over-the-counter (OTC) products, both pre-shop and in-store. To answer…